Cookies Policy

About cookies and similar technologies

A cookie is a small text file that may be placed on your computer, mobile phone, tablet or another device when you visit a website. Cookies can help a website recognise a browser, remember information about a visit and support features that may not work properly without them. They can be used during a single visit or remain on a device for a longer period, depending on their purpose and settings.

Truewin77 Casino may use cookies and related technologies to help operate, secure and improve the website. Some technologies may be placed by Truewin77 Casino, while others may be provided by service providers that support website functions. The technologies used may change as the website, its services and its technical arrangements develop.

Cookies do not generally identify you by name on their own. They may, however, collect information about your browser, device, visit or interaction with the website. Where this information is combined with information connected to an account or other identifying information, it may be treated as personal information under applicable privacy laws.

Similar technologies can include pixels, tags, software development kits, local storage, device identifiers and other technical tools. These technologies may perform functions similar to cookies, such as recognising a browser, measuring activity, supporting website security or remembering preferences. This Cookies Policy applies to those technologies where they are used for similar purposes.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until they are deleted. The length of time a cookie remains may depend on its purpose, the service provider involved and your browser or device settings.

When you first visit the website, you may see a cookie notice, banner or preference tool. Where consent is required for optional cookies, you may be able to accept, reject or customise those categories. Continuing to use the website may allow cookies that are necessary for basic operation, subject to applicable requirements and the choices available to you.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support essential website functions. They may help you move between pages, access secure areas, maintain a session, submit forms or use account-related features. They may also assist with security, fraud prevention, load management and the reliable delivery of online services. If these cookies are disabled, parts of the website may not operate correctly. Because they may be required for core functions, they may not always be available for disabling through a standard preference tool.

Functionality and preference cookies

Functionality cookies may remember choices you make while using the website. These choices may include language, region, display settings, notification preferences or other options. They can help provide a more consistent and convenient experience when you return. If you reject or delete these cookies, the website may not remember your preferences and you may need to enter or select them again.

Performance and analytics cookies

Performance and analytics cookies may help us understand how visitors use the website. Information may include pages viewed, links selected, general browsing activity, approximate location, device type, browser type, referral information and technical events such as loading errors. This information may be reviewed in an aggregated or otherwise limited form to measure performance, identify problems and improve content, navigation and functionality.

Security and risk-management technologies

Cookies, device identifiers and related technologies may be used to help protect accounts, identify suspicious activity, prevent misuse and support the secure operation of online services. These technologies may assess technical information about a browser, device or session, including connection information and unusual activity patterns. They are intended to support security and risk management, but no technology can guarantee protection against every form of fraud, misuse or unauthorised activity.

Advertising and marketing cookies

Where enabled and permitted, advertising or marketing cookies may help measure campaigns, understand how visitors reach the website and assess the effectiveness of communications or promotional content. They may also be used to show content or advertising that is more relevant to a visitor. Optional marketing technologies will generally be subject to the choices available through the cookie notice or preference tool.

Third-party cookies

Some cookies may be set by third parties that provide hosting, security, analytics, communications, customer support, payment, advertising or other services. These providers may use their own technologies in accordance with their own privacy notices and the arrangements they have with the website. Their use of information should be limited to the services they provide, subject to applicable requirements.

How cookies may be used

Depending on the features available on the website, cookies and similar technologies may be used for a range of operational, security and analytical purposes. The information collected may be combined with other information where this is necessary to provide services, maintain security, understand website activity or meet legal obligations.

• Keep the website available and support reliable page delivery.
• Allow secure account access and help maintain an active session.
• Remember information entered during a visit so it does not need to be entered repeatedly.
• Store selected preferences and help provide a consistent website experience.
• Understand how visitors use pages, tools and other website features.
• Measure traffic, content performance and the effect of website improvements.
• Identify technical errors, broken links and other website problems.
• Help protect the platform, accounts and services from suspicious or harmful activity.
• Support fraud prevention, risk management and the investigation of potential misuse.
• Measure the effectiveness of communications, advertising or promotional activity where enabled.
• Create reports using aggregated, statistical or de-identified information where practical.
• Meet applicable legal, regulatory, compliance and record-keeping requirements.

The information collected through these technologies may include an internet protocol address, browser type, device type, operating system, general location, referring website, pages visited, time spent on pages and interactions with website features. The exact information collected will depend on the technology used and the settings applied to your browser or device.

Cookies may also help the website remember that a preference has already been selected. For example, a preference tool may use a cookie to record whether you have accepted or rejected optional categories. This can prevent the same notice from appearing on every visit. If you clear your cookies, change browsers or use another device, the preference tool may ask you to make your choices again.

Cookies are not intended to collect more information than is reasonably needed for their relevant purpose. However, online services involve technical processing and no method of collecting or storing information can be guaranteed to be completely secure. You should use appropriate security settings on your device and avoid sharing account credentials or other sensitive information with anyone else.

Managing cookies, privacy and policy changes

Your cookie choices

You may be able to manage optional cookies through the cookie banner, preference tool or settings made available on the website. Depending on the tools provided, you may be able to accept all optional cookies, reject optional cookies or select individual categories. Your choices may apply only to the browser or device used to make the selection.

You can also use your browser or device settings to block, restrict or delete cookies. Most browsers provide controls for viewing stored cookies, preventing third-party cookies, deleting cookies when the browser is closed or blocking cookies from particular websites. The steps vary between browsers and devices, so you should review the help information provided by your browser or device manufacturer.

If you disable or delete cookies, some parts of the website may not work as intended. You may be unable to access particular features, remain signed in, save preferences or complete certain activities. Blocking cookies may not remove every form of local storage or prevent all technical information from being processed. Some essential technologies may continue to operate because they are needed to provide requested services or maintain security.

Third-party websites and services

The website may contain links to external websites, applications or services. A link does not mean that Truewin77 Casino controls the external service or accepts responsibility for its privacy or cookie practices. Third parties may collect, use, store or share information under policies that differ from this one. You should read the relevant third-party notice before using an external service or accepting its technologies.

Information collected through cookies may be handled in accordance with our Privacy Policy. The Privacy Policy contains broader information about the collection, use, disclosure, storage and protection of personal information. It may also explain how you can make privacy-related requests or raise a question about the handling of your information.

Questions and updates

If you have a question about this Cookies Policy or how cookies are used, you can contact Truewin77 Casino through the contact or support channels made available on the website. We may need to verify a request before providing information or making changes to an account or preference.

We may update this Cookies Policy when the website, technologies, service providers, business processes or legal obligations change. An updated version will be published on this page, with a revised date where appropriate. Unless a different effective date is stated, the updated policy will apply from the time it is posted.

You should review this page from time to time so that you remain informed about how cookies and similar technologies may be used. If a change requires consent under applicable law, the website may provide a new notice or ask you to review and confirm your preferences. This policy is intended as general information for visitors and players in Australia and does not replace the Privacy Policy, website terms or any notice that applies to a particular service.